FAQ

What are eyelash extensions?
A process in which a single natural eyelash is isolated and a faux lash or hand-made volume fan is applied to the top of your own natural eyelash approximately 1 mm from the eyelid so neither the glue or the lash has contact with the skin. Lash extensions can only be applied to your natural lashes, not your skin.

How long does it take to apply a full set of lash extensions?
The application process usually takes about 1-2 hours.

How long do lash extensions last?
The lash extensions will stay on anywhere from 2 to 6 weeks. The bond life depends on many things such as: Proper after care, proper preparation, and proper application. Due to the lashes growth cycle, refills must be applied to fill in the gaps from the natural lashes that have fallen out.

What is a fill?
A refill consists of the lash artist going through the lashes to remove grown out lash extensions and add new extensions.

How long does a fill take?
Refills usually take 45 – 60 minutes and do not require as much effort as full application.

Will lash extensions damage my natural lash?
No. With skilled application, normal maintenance and care, the lash extensions will not damage your natural lash. They will grow out with your natural lash growth cycle.

How can lash extensions be removed?
Please do not try to remove lash extensions yourself... You will end up pulling out your natural lashes if you pick or pull on the extensions. We apply a special gel on to the extensions, it is made to weaken the bond of the glue. No damage is done to your natural lashes.

Are they permanent? 
Lash extensions are semi-permanent. Your natural lashes grow and shed at their own pace which is why you need to get them filled every 2-4 weeks. 

Does your glue contain formaldehyde? 
No, our glue does formaldehyde free.

Do you fill in other lash artist's work?
Yes. We require you to book a 60 min appointment and it’s not guaranteed we can fill the lashes. Depending on application, isolation and products used we will be able to decide if we can work with them.

What types of lashes?
We use high-quality faux mink lashes.

How can I wash them/what do I use?
YOU NEED TO WASH YOUR LASHES. An extension safe foam cleanser and a fluffy soft eyeshadow brush. Use circular motions and rinse well. NEVER BRUSH YOUR LASHES WET. Pat them dry.

Can people with straight lashes get lash extensions?
Yes we offer different lash curls and styles custom made for your lash type. 

Do I have to be a certain age to get lash extensions?
No, not if you have your parent's consent. 

Do you do bottom lashes?
We are not offering bottom lash extensions as of now.


Our lash artist will provide you with more helpful tips upon arrival. If you have any questions prior, feel free to call or text us during our regular hours at (415) 997-7393